Mainstay | Home (2024)

 Student Engagement  and  Student Conversations  and  Student Success 

 Student Engagement  and  Student Conversations  and  Student Success 


Human-centered, AI-enhanced
Conversation that builds connection
Engagement that drives outcomes
TALK WITH US

Engage
Every Learner

A personalized success coach on each learner's phone, designed with expert researchers

Reclaim
Staff Time

Build capacity and reclaim time while enhancing empathy and wellbeing in conversations

Unlock
New Insights

Understand and respond to student needs instantly to foster belonging and drive persistence

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AI Success Coaching
for Students

Provide a personalized success coach on every student's mobile phone

Conversation Co-pilot
for Staff

Save time to enhance empathy and wellbeing in conversations

Conversation Insights
for Institutional Leaders

Understand and respond to student needs instantly to foster belonging

Engage
Every Learner

Provide a personalized success coach on every student's mobile phone

Reclaim
Staff Time

Save time and enhance empathy and wellbeing in conversations

Unlock
New Insights

Listen at scale and
respond instantly to
foster belonging

Start with access.

Finish with success.

An infographic showing the impact of AI-powered student support across the student journey — from access to persistence to academic success. Key outcomes include: 50% reduction in summer melt 4% enrollment increase 3x increase in FAFSA submissions by the priority deadline 50% fewer student withdrawals due to balances 85% of holds resolved by AI 5% increase in retention 50% fewer DFWs for Pell recipients 7-point average grade increase (11 points for first-gen students) 11% overall increase in student success
Zoe Lance, Communication Specialist at Cal Poly Pomona

Zoe Lance

Communication Specialist
Office of Student Success
California State Polytechnic University-Pomona

Zoe Lance supports over 10,000 students weekly—with no added headcount.

Read the story
ALL Success stories
An infographic showing the impact of AI-powered student support across the student journey — from access to persistence to academic success. Key outcomes include: 50% reduction in summer melt 4% enrollment increase 3x increase in FAFSA submissions by the priority deadline 50% fewer student withdrawals due to balances 85% of holds resolved by AI 5% increase in retention 50% fewer DFWs for Pell recipients 7-point average grade increase (11 points for first-gen students) 11% overall increase in student success
All Success stories

Success Story: UWF

Why UWF Came Back to Mainstay

UWF saw a 10x return—not just in enrollment and retention, but in time saved and staff impact.

We didn’t need just a chatbot. We needed Mainstay.
Katie Condon
Executive Director,
Admissions & Enrollment Marketing
Read the full story

WE'RE COMMITTED TO MEASURING ROI

- Return on impact

Learn how Georgia State pioneered with AI to beat summer melt, increase retention, and reduce DFW rates.

Read the full story

WE'RE COMMITTED TO MEASURING ROI

- Return on impact

Learn how Georgia State pioneered with AI to beat summer melt, increase retention, and reduce DFW rates.

Read the full story
What makes us unique?

The Science of Coaching

Consistently proven to elevate the performance of your students and staff

Read about the research >

Built for
Behavior Change

Mainstay’s SPARK model and pre-built conversation libraries are informed by mindset science, behavioral economics, and research.

SEE THE OUTCOMES

Human-centered, AI-enhanced

Speak with us

Connection

Turn trust into action with the right message for the right student and the right time.

Text conversation where a student realizes they missed registration, and the AI offers to connect them with their advisor.
1:06 pm

Messages

Alex, feeling overwhelmed with finals? I can connect you with your advisor 🌟

actually that would be great

Belonging

Personalize conversations to help students feel seen — and find their place on campus.

1:06 pm

Messages

Hi Priya! Just checking-in. Were you able to register the courses you needed?

im all set thx 🙌

Reach

Uncover and remove hidden barriers — so every learner can move forward with confidence.

Student says they don’t think they qualify for aid. AI explains eligibility and offers help with FAFSA and state grants.
1:06 pm

Messages

Hey Jordan, noticed you haven’t registered for the next term.

What’s holding you back?

WATCH: Watch: UWF’s data-driven approach to growth and retention

Book a call with us:

Get a guided tour of Mainstay’s Engagement Platform

Mainstay’s Engagement Platform uses Behavioral Intelligence to help businesses build meaningful relationships, optimize insights, and drive action.

Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your employees and guide them toward positive results.

Channels

Instant support — anytime, anywhere

Mainstay’s behaviorally intelligent chatbots make it easy to engage with employees on the channels they prefer to use:

SMS text messaging
Live chat
Web chat
Social media

Let's talk

Get a guided tour of Mainstay’s Engagement Platform

Mainstay’s Engagement Platform uses Behavioral Intelligence to help schools and businesses build meaningful relationships, optimize insights, and drive action.

Sign up for your personalized demo to find out how Mainstay makes it easy to spark conversations with your students or employees and guide them toward positive results.

Channels

Instant support — anytime, anywhere

Mainstay’s behaviorally intelligent chatbots make it easy to engage with students and employees on the channels they prefer to use:

SMS text messaging
Live chat
Web chat
Social media

Let's talk